Shipping & Returns
Effective August 28, 2026
Everything about how your order gets to you, and what to do if it isn't right.
Where we ship
We currently ship within the United States only, including PO boxes and APO/FPO addresses. We do not ship internationally yet.
Shipping cost
Flat $6.00 on every US order.
Free shipping on orders of $75.00 or more, before tax. The discount is applied first, so the total you see in your cart is the total that counts toward the threshold.
Delivery time
Orders ship within 1–2 business days. Delivery is typically 3–7 business days after that.
These are carrier estimates, not guarantees. Weather, holidays and carrier backlogs can add time, and we have no control over that once a package is scanned in.
You’ll get an email with a tracking link the moment your order ships. That link is also on your order page — keep the link from your confirmation email, since guest orders have no account to log into.
Returns
Unworn, unwashed items with tags attached can be returned within 30 days of delivery for a refund to the original payment method.
Email support@shopamorla.com with your order reference (it starts with AMOR-) and we’ll send return instructions. Please don’t send anything back before you hear from us — unannounced returns are difficult to match to an order.
Refunds are issued once we receive and inspect the item, usually within 5 business days. Your bank may take a few more days to show it.
Return shipping is the customer’s responsibility unless the item arrived damaged, defective, or was not what you ordered — in which case we cover it.
Exchanges
We’re a small operation with a limited run, so we don’t do direct exchanges. Return the item for a refund and place a new order for the size you want. If the size you need is close to selling out, email us first and we’ll do what we can.
Damaged, defective or wrong items
Email support@shopamorla.com within 7 days of delivery with your order reference and a photo. We’ll replace it or refund it in full, including shipping both ways.
Lost or stolen packages
If tracking shows delivered but the package isn’t there, check with neighbours and your building first, then email us. We’ll open a carrier claim. We can’t automatically refund packages the carrier has marked delivered, but we will work it through with you.
Order changes and cancellations
Email us as soon as possible. If the order hasn’t shipped we can usually change the address or cancel it. Once it’s with the carrier we can’t recall it, and it becomes a return.
Questions
support@shopamorla.com. See also our Terms of Sale and Privacy Policy.
